Effective Date: July 14, 2026
At Bitch Nation, every item is made specifically for you once your order is placed. Because our products are custom printed on demand, we ask that you carefully review our return policy before making a purchase.
Our Promise
We stand behind the quality of every product we sell. If we make a mistake, we’ll make it right.
Returns
Because all items are printed specifically for each customer, we do not accept returns or exchanges for:
- Ordering the wrong size
- Ordering the wrong color
- Changing your mind
- Buyer’s remorse
- Accidental orders
- Incorrect shipping information provided by the customer
Please review sizing charts carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
- Missing items
please contact us within 14 days of delivery.
Email:
Please include:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the packaging if applicable
After reviewing your claim, we will either:
- Replace the item at no cost, or
- Issue a refund if a replacement cannot be provided.
Wrong Size Ordered
Because every shirt is printed specifically for you, we cannot accept exchanges due to ordering the wrong size.
Please use the sizing chart on every product page before purchasing.
If you’re unsure, we generally recommend sizing up rather than down.
Color Variations
Colors may appear slightly different due to:
- Monitor settings
- Phone displays
- Lighting conditions
- Printing processes
Minor color differences are not considered defects.
Shipping Damage
If your package arrives visibly damaged:
- Take photographs before opening it whenever possible.
- Keep all packaging materials.
- Contact us within 14 days.
We’ll work with the carrier and our fulfillment partner to resolve the issue as quickly as possible.
Lost Packages
If tracking shows your package has not been delivered within a reasonable timeframe, please contact us.
If a package is confirmed lost by the shipping carrier, we will replace the order or issue a refund at our discretion.
We are not responsible for delays caused by:
- Weather
- Carrier delays
- Customs processing
- Incorrect addresses provided by the customer
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an order has already entered production or shipped, we cannot change the delivery address.
Orders returned because of an incorrect address may require additional shipping charges before they can be resent.
Order Changes or Cancellations
Orders begin production quickly.
If you need to cancel or modify an order, contact us immediately.
If production has not yet started, we will do our best to accommodate your request.
Once production begins, orders cannot be canceled or modified.
Refunds
Approved refunds will be issued to the original payment method.
Refund processing times vary by payment provider but typically appear within 5–10 business days after the refund is issued.
Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Custom printed apparel
- Limited edition releases
- Clearance items
- Gift cards (if offered)
Contact Us
If you need assistance with your order, we’re here to help.
Bitch Nation
Website: https://bitchnation.net
Email: hello@bitchnation.net
The Bitch Nation Guarantee
If the mistake is ours, we’ll fix it.
If the mistake isn’t ours, we’ll still do our best to help you find a solution.
We appreciate every customer who chooses to wear Bitch Nation, and we’re committed to providing quality products and outstanding service.