Frequently Asked Questions (FAQ)
Last Updated: July 14, 2026
Ordering
How long does it take to process my order?
Most orders are processed within 2–5 business days before shipping.
During holidays, product launches, or high-volume sales, processing may take a little longer.
Can I change my order?
If your order has not entered production, we’ll do our best to make changes.
Please contact us immediately at:
Once production begins, changes are generally no longer possible.
Can I cancel my order?
Orders begin production quickly.
If production hasn’t started, we’ll try to cancel it.
Once production begins, orders cannot be canceled.
Shipping
How long does shipping take?
United States:
- Standard Shipping: 3–7 business days
International:
- Usually 7–21 business days
Do you offer free shipping?
Yes!
We offer FREE U.S. Standard Shipping on orders over $75 (before taxes and after discounts).
How do I track my order?
You’ll receive a shipping confirmation email with tracking information once your order ships.
Products
How do your shirts fit?
Our apparel generally fits true to size.
If you prefer a looser fit, we recommend ordering one size larger.
Please review the Size Guide before ordering.
Why does my shirt look slightly different than the photos?
Minor differences in color and print placement are normal due to:
- Monitor settings
- Printing process
- Lighting
- Garment manufacturing
Returns
Can I return an item?
Since every item is made to order, we cannot accept returns for:
- Wrong size ordered
- Wrong color ordered
- Change of mind
Please see our Refund & Returns Policy for full details.
What if my order is damaged?
If your item arrives damaged, defective, or incorrect:
Email us within 14 days with:
- Your order number
- Photos of the product
- Photos of the packaging (if applicable)
We’ll make it right.
Payments
What payment methods do you accept?
We accept:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Other payment methods available through Stripe
Contact
Need help?
Email us anytime:
